Senior administrator

Senior Administrator : Medway Location: Gillingham Salary: A GBP 26,916 per annum We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often:interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing The Senior Administrator is responsible for providing a comprehensive business administration service to support the senior substance misuse management across Medway Community Service. The role will be responsible for contributing and monitoring the targets set by Forward, supporting managers with administrative tasks, recording meetings and diary management. * Ensure the collection of relevant statistical data is accurate and reported in accordance with any specified deadlines. * Be the nominated Single Point of Contact (SPOC) for SM senior managers. * Co:ordinate and liaise all relevant communications between Head Office and the Projects. * Take minutes in a range of meetings and ensure they are organised, and the correct attendees are invited. * Liaison, where appropriate, with relevant prison departments, including clinical partners. * To support with Reception Duties when required. * Line management of administrators * To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY Case Management System, CJSM and SharePoint. * To be responsible for answering the general office telephone and dealing with enquiries as appropriate. Using own initiative when dealing with a range of subjects in a courteous and efficient manner, whether in person, writing or telephone, always taking client confidentiality into consideration. * To assist with filing and maintenance of administration records in an orderly and user:friendly system. * To co:ordinate and liaise all relevant communications between Head Office and the Project. * To take minutes in team meetings, in post programme reviews and when required. * To liaise, where appropriate, with relevant departments, including clinical partners. * Engage positively in team meetings and supervision sessions as required. * Opening and distribution of external and internal post, ensuring outgoing mail is delivered to the post room in a timely manner. * To maintain confidentiality and data protection principles, raising any issues as appropriate. * Reception duties What are we looking for? * An intermediate to advanced certification or demonstrable experience in Microsoft packages. * A minimum of one years experience of providing administrative support within a large team, demonstrating ability to work in a pressured environment. * Experience of accurately collating statistical information, with an attention to detail and report writing. * Experience of developing, implementing or maintaining large databases and managing administrative tasks associated with them. * Willingness to develop an understanding of the aims of Forward and support the organisations ethos. * Previous experience of working within a confidential and/or secure environment. What we offer We value the dedication and commitment of our employees by rewarding them with market:leading pay and benefits. We provide comprehensive training and career development opportunities. We also offer: * Flexible working * Simply Health Cashback Scheme * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro ratad for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays *