Commercial claims handler

Commercial Claims Handler ndash; Chippenham Our client is a successful insurance broker based in the Chippenham area. An exciting position has arisen within their team to deal with a range of personal and commercial claims from a range of clients. If you have claims handling experience and insurance knowledge this is a great opportunity for you. The successful candidate must have: * Good administration and communication skills * Excellent customer service skills * Acturis experience would be desirable * Minimum 5 GCSE rsquo;s grade 4-9 to include English Maths. * Computer literate with experience of MS office applications. * Good communication skills and customer service experience is essential. We require * someone who is confident when dealing with clients, Insurers, and colleagues. THE ROLE * To actively manage all claims handling functions * To provide a comprehensive claims service to all offices * Act as a primary contact point for claims queries from clients and Insurers * To negotiate best possible claims outcome for all clients * Contribute to customer satisfaction. * Settle claims within agreed timescales. * Maintain service levels according to office procedure. * Effective liaison with Account Executives and Account Handlers