Customer service administrator

Job Title: Customer Service Representative Salary: GBP22,000-GBP24,000 Location: Stevenage Contract: Permanent Hours: Monday to Friday 9-5pm Company Profile: Our client based in Stevenage have recently moved into brand new offices and are looking to expand their team. They are looking for a Customer Service Representative who will be the first point of contact to their client base. This is a great opportunity for someone looking for a step up in their career. Skills Required: middot;Clear communication skills both written and verbal middot;Microsoft Software e.g Word and Excel middot;Strong attention to detail middot;Self motivated and flexible middot;Understanding of customer needs Responsibilities: middot;Provide an excellent level of customer service support to our broad customer base. middot;Work alongside Account Managers to ensure customer needs are met middot;Processing customer orders middot;Handle inbound and outbound calls middot;Manage customer complaints and escalate where necessary middot;Ensure deliveries are scheduled and customers updated middot;Finding opportunities to upsell middot;Identify leads and passing to business development team Benefits: middot;25 days annual leave entitlement plus 8 days bank holidays middot;Pension scheme middot;Subsidised Private medical health cover middot;Annual pay reviews middot;Free on site parking Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 #39;s Privacy Policy as to how we hold your data