Contract helpdesk administrator

Job Overview A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport. Particular focus on administration of quoted works, including preparing quotations for issue, updating the quote register, raising POs to subcontractors and chasing up start/completion dates. Issuing Maximowork planned reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates. Main Duties Working as part of a contract admin and helpdesk team, this role has particular focus on the administration of quoted works, preparing quotations for issue, raising POs to subcontractors,chasing up start/completion dates, update of client quote register, querying costs with subcontractors and general support to the quoted works management team. Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs. Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum. Support with the the preparation and review of data for SLA/KPI monthly reports. Administration support for quoted works, including raising new quotes, issuing POs to contractors and chasing contractors for dates. Updates to client Quote Register. Support with administering the Security ID and permit process when required. Collation of documentation to support the application for payment. Support with the Issue of quotations for remedial works and projects on site obtaining quotes from suppliers Assist with pulling documentation and data together to support monthly invoicing Ordering parts required for remedial works once approved by the client Raising /Approval of SAP purchase orders/invoices General filing of documents printing/collating Any other duties as required by the Account Manager What we are looking for Ideally already have experience in a similar facilities management role, helpdesk or contract admin. Well organised, methodical and practical approach Motivated and adaptable Team player willing to work with others and do whatever it takes to deliver performance. Excellent IT communication skills essential Polite telephone manner. Good Microsoft Excel skills would be beneficial to the rol