It service desk technician

RSK Group are looking for two IT Service Desk Technicians to join the Group IT Department on a full time basis working 40 hours pw. The team are expanding and offer a great opportunities for development and career progression! The successful candidates will be working on site in our Manchester offices 5 days a week. Responsibilities: Provide remote and on-site technical support (1st and 2nd line) Troubleshoot, resolve, or escalate issues promptly. Install, upgrade, and update software. Collaborate with the IT team and assist with projects. Ensure compliance and security of IT infrastructure. Person Specification: Proven previous IT experience and/or relevant qualifications Familiarity with Service Desk ticketing systems Strong hardware and software troubleshooting skills Knowledge of Windows, macOS, and Android operating systems Proficient in Microsoft 365 applications Full UK driving license required for occasional travel. Salary and Benefits: Up to £30,000 depending on experience Contributory pension scheme Life Assurance A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership Regular training and career development More detailed job description is attached RSK Group is an Equal Opportunities Employer #IT #rskfamily RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies. RSK is a global leader in the delivery of sustainable solutions. Our family of environmental, engineering and technical services businesses works together to provide practical solutions to some of the greatest challenges societies have ever faced. These challenges, and the responses to them, are perhaps best captured by the United Nations Sustainable Development Goals: “a shared blueprint for peace and prosperity for people and the planet, now and into the future”. We must achieve a truly sustainable future, and to get there, all nations, businesses, organisations and individuals must play a role. RSK is enabling clients around the world to do their bit. We operate in most sectors of the economy, including many of those most critical to future global sustainability, such as water, energy, food and drink, infrastructure, urban development, mining and waste. With our integrated offering across research and development, consultancy and on-the-ground application, we can deliver a complete solution that is unrivalled in the market. We need an outstanding workforce to help us achieve this. Do you have what it takes? RSK was founded in 1989 and, now working in more than 40 countries across 6 continents, is a truly global business. We plan to keep growing and are looking for professionals who have the passion, skills, and spirit needed to grow with us. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are at the heart of our business, and we know that our success is founded on the development of our colleagues. At RSK we want you to share in our achievements and we want to support you in achieving your professional goals. RSK prides itself on providing employees with a rewarding and challenging career by encouraging continuing development and enabling people to reach their full potential. Despite our rapid growth, we are determined to maintain the people-centric culture that RSK was built on, fostering entrepreneurialism, and applying a caring and compassionate approach to working together.