Second line it support desk analyst

We are seeking to appoint a Second Line IT Support Desk Analyst to join our multi-academy trust (MAT). Dixons Academies Trust is a rapidly expanding family of 16 schools serving the communities of Leeds, Bradford, Manchester and Liverpool. Our Shared Services team includes experts from a range of backgrounds who work together to provide an outstanding service to our academies. The ideal candidate will: Have experience of providing technical support and exceptional cutomer service Have a strong moral purpose and drive for improvement Have the opportunity to develop their career working alongside the Shared Services Team of a nationally respected Trust Why choose Dixons Academies Trust? Work in an innovative and supportive working environment where we passionately believe that crafting the right organisational culture leads to great outcomes for our students Visit Dixons OpenSourceto learn more about our unique approach Free on-site parking Local government benefits package including 31 days holiday (plus bank holidays) and defined benefit pension scheme Salary sacrifice schemes (car leasing, lifestyle benefits and discounts) A commitment to professional growth and development opportunities for all our staff The right candidate will be totally aligned to our values and completely committed to our mission: to challenge educational and social disadvantage in the North. We establish high-performing non-faith academies which maximise attainment, value diversity, develop character and build cultural capital. By the age of 18, we want every student to have the choice of university or a high quality apprenticeship. Learn more Visit www.dixonsat.comor call us on 01274 085440 and speak to Donna Letremy, HR Support Officer, to discuss the role further. Full details of this role can be found in the job descriptionand person specification. We positively welcome applications from all sections of the community. Dixons is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake an enhanced DBS check Job Types: Permanent, Full-time Salary: £29,777.00-£33,945.00 per year Benefits: Company pension Cycle to work scheme Employee discount Health wellbeing programme On-site parking Referral programme Sick pay Store discount Schedule: Monday to Friday Work Location: In person