2nd 3rdline it engineer

Xn Global Systems is a global software company specialising in property management and point of sale solutions. Our highly functional, cloud systems provide the latest technology and flexibility. They help world-class companies in over 50 countries to optimise revenue generation. Job description 2nd/3rdLine IT Engineer, supporting our private cloud and O365 systems. This is ideal role for someone that wants to move from 2nd line and start to move towards more 3rd line role Our global cloud runs multiple products, which includes our cloud point of sale and cloud residential property management solutions, alongside other products such as O365 and Remote Desktop services. Working with Hypervisors, networking, and SAN infrastructure along with software solutions MS SQL and IIS plus Active Directory and O365. As an escalation point for our product related service desk teams you will provide technical support for any private cloud related issue or any internal technical issue with our product, related to OS/networking or security. Working hours are 37.5 hours per week based in our Salford office. There is an on-call rota in operation for the private cloud escalation issues, on average 1 week on call every 3 weeks, for which you will be paid an on-call allowance. Salary is £35,500 Plus, on-call allowance on average £4500 a year Total £40,000 Essential · Previous experience of 2nd / 3rd line level support · Server Microsoft 2016 and above, · Active Directory · SQL 2016 and above Nice to Have Microsoft Certificate Dell Compellent and Powerstore knowledge Fortinet experience Sophos central experience SQL Alwayson IIS clusters Network Load Balancing VLan’s Routing Hypervisors Server and network hardware experience For more info Our website is www.xnpos.net Job Type: Full-time Salary: £40,000.00 per year Benefits: Company pension Free parking Life insurance On-site parking Private medical insurance Sick pay Schedule: Monday to Friday Ability to commute/relocate: Salford, M6 6FP: reliably commute or plan to relocate before starting work (required) Work Location: In person Reference ID: 3rdLine09082023