Systems administrator

Job Advert As a Systems Administrator with expertise in both Microsoft Server and Microsoft 365 environments at American Golf. Your responsibilities will include maintaining the availability, performance, and reliability of Microsoft Server-based systems, as well as overseeing our Microsoft 365 services. By supporting our staff and contributing to the overall success of our organization, you will help ensure the seamless operation of our critical IT systems. Additionally, you will work closely with support partners and report to the Infrastructure Manager. Key Responsibilities: System Administration and Management: Manage and maintain Microsoft Server-based systems, including installation, configuration, and updates. Monitor systems for optimal performance and promptly address issues. Collaborate with the network team for seamless integration with the network infrastructure. Troubleshoot network-related issues affecting Microsoft Server systems and services. Microsoft 365 Administration and Security: Administer Microsoft 365 applications (Exchange Online, SharePoint, Teams). Manage user accounts, email, access permissions, and security compliance. Enforce security policies, keep systems up-to-date, and conduct security audits. Develop and maintain backup and recovery strategies for Microsoft 365 data. User Support and Onboarding/Offboarding: Provide technical support to end-users (hardware, software, Microsoft 365). Assist in onboarding and offboarding employees, including account provisioning. Backup, Disaster Recovery, and Documentation: Test and execute disaster recovery plans for both Microsoft Server systems and Microsoft 365 data. Create and update system and Microsoft 365 documentation. Maintain hardware, software asset inventory, and Microsoft 365 licenses. Performance Optimization and Collaboration: Monitor system and Microsoft 365 performance, providing improvement recommendations. Identify and address performance bottlenecks and scalability challenges. Collaborate with external support partners for escalated technical issues. Report to the Infrastructure Manager, providing updates on system status and projects. Candidate Requirements: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent work experience) Proven experience as a Systems Administrator in an enterprise environment Strong proficiency in both Microsoft Server systems administration and Microsoft 365 administration, including Exchange Online, SharePoint, and Teams Knowledge of Active Directory, Group Policy, and DNS management Familiarity with virtualization technologies (e.g., VMware, Hyper-V) Solid troubleshooting and problem-solving abilities Excellent communication and teamwork skills Industry certifications (e.g., MCSE, CompTIA Security+) are advantageous