It support technician

Technical capability with great communication skills – that’s what it takes to be a successful on-site IT Support Technician. If that sounds like you – and you can commute to the Middlewich area – read on! You’ll need a range of IT skills for this one, including application support and troubleshooting hardware and connectivity – at 1st and / or 2nd line level. A busy and growing IT MSP business is looking to add 2 new members to its support team, to be based on site close to the Middlewich area. If you’ve worked in the education sector – this is definitely up your street - it would be distinct advantage if you have worked in a school, college or university. The role will be Monday to Friday working on-site, 8am til 4pm hours serving as the 1st Fix specialist as well as coordinating escalations to a service desk back at head office. You will be a friendly, approachable and accommodating presence around the site – with a solution orientated approach, able to manage expectations in a fast-paced environment. Desirable Skills and Experience: - Knowledge of Microsoft Servers and core components. - Basic Networking knowledge. - DHCP, DNS - PC diagnostic Skills - Windows Server and Desktop operating systems. - Knowledge of Active Directory, AAD, - Office 365, Teams, Google Classroom - Firewall and Filtering - Desktop Deployment (WDS, MDT, SCCM) - Perform hardware repairs when needed. - Maintain asset logs of equipment - Create and update processes and procedures - Share job responsibilities and knowledge within the Team. - Ensure a clean and organised working environment. The role will be dependant on an appropriate DBS and would ideally suit a driver, as you may be moving between sites with occasional visits to Head Office, still located in East Cheshire. Job Types: Permanent, Full-time Salary: £25,000.00-£27,000.00 per year Schedule: Monday to Friday Ability to commute/relocate: Middlewich, Cheshire: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 2 years (preferred) Work Location: In person