Reservations supervisor

RESERVATIONS SUPERVISOR, SOUTH DONEGAL. Our client is an award-winning Destination Resort, Spa and Wedding Venue. A long list of enviable and prestigious awards has been received by this fabulous property throughout the years. To further augment their existing team, they wish to make a key hire of a Reservations Supervisor. Overview: The successful candidate will be responsible for the Reservations Team and support the Revenue Manager in the daily operations of the department. Key Responsibilities: Ensure reservations are processed in a pleasant and professional manner. Maximise room revenue and ensure the revenue targets are met. Manage incoming calls for day to day reservations and advanced bookings in an efficient and pleasant manner. Oversee and manage all aspects of the hotel #39;s rooms division, including front office, housekeeping, and guest services. Monitor and check individual reservations, measuring accuracy, detail and price Assist with training and development of the team Work closely with all departments ensuring guest amenities and special requests are communicated to the relevant department and that guest information is kept up to date to enhance personalised service What we are looking for: A proven track record in reservations is an advantage Knowledge of property management systems, hotsoft would be an advantage Excellent knowledge of Microsoft Office Programs including Outlook and Excel a distinct advantage Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests Fluency in a second language would be preferrable but not essential Benefits: Competitive salary and performance-based bonuses. Health and wellness programs. Career development opportunities within our international hotel group. Job ref: VAC-13429 bull; This is a full-time position. bull; Permanent role bull; Free Car Parking bull; One of Donegal rsquo;s finest hotels. bull; Award Winning Property How to Apply: Please send your full and up to date CV along with a cover note or email to David/Robert in our Multi-Sector team in order to apply for this role. Please note at this time, applications can only be accepted from those who already hold legal right to work in Ireland. Our team has many decades of recruitment experience and we provide our clients with a comprehensive service to supply and manage their workforce needs. Currently we have offices across Ireland and U.K. It is 3D Personnel #39;s policy to work closely with both our clients and candidates in order to build strong, mutually beneficial and lasting relationships. For a full list of jobs, we currently have available please visit https://(url removed)/jobs/ 3D Personnel is operating as an Employment Agency and Business. Equality is at the forefront of our operation and we provide equality of opportunity to everyone. You can review our Privacy Policy on the home page of our website