Postroom assistant so15

Job title: Post room Assistant Shift Pattern: (Apply online only) (Apply online only) Pay: GBP12ph Location: SO15 KNOWLEDGE SKILLS Good written and verbal English strong organisational skills Extremely self-motivated with Ability to seek out, manage and influence opportunities for continuous improvement and change. Has excellent communication Excellent IT Skills Accurate administrative skills Excellent customer service orientation Educated approach to problem solving and dealing with issues. Ability to communicate at all levels with the organisation. Ability to drive performance by holding self and others to account for agreed deliverables Demonstrate high morale and commitment through improving working practices and environment. Manual Handling Ability to liaise with employees and customers at all levels. Positive and proactive attitude Previous experience in related employment environment Ability to initiate new ideas to improve own and team performance. Show resilience and reliability even in difficult circumstances. Responsibilities Professional and effective running of receipt/despatch of mail small stores under Direct supervision responsible for but not limited to the exceptional service, business support and delivery to contribute to the effective administration and communication of the day-to-day activities relating to the client requirements within the mail and stores department. To assist with administration and additional demands set by the supervisor and manager. Work closely with all WPS team members to provide a proactive and positive approach, efficiently meeting the business needs. Job duties Carry out requirements in support of receipt and despatch of post and stores, to include all documentation and processes. Through sound judgement and clear direction ensure an exceptional customer service is experienced by all and needs are met/maintained with total satisfaction Provide a prompt, efficient, professional, and polite response to both visitors and internal customers either face to face, via the telephone (general responsibility) or email communications. Respond in a professional and courteous manner to every visitor/caller. Take an active role in supporting other members of the WPS team. Adhere to the Service Level Agreement and Key Performance Indicators General administration duties for WPS management as required. Maintaining a professional and effective service whilst showing a high degree of attention to detail Collect data, provide reports and maintaining records as required. Provide operational support to the management as and when required. Collation of information for reporting purposes and tracking/resolving of issues To be aware of and comply with the company and statutory requirements regarding health, safety, fire and hygiene. Communicate with line manager/supervisor regarding holiday/sickness cover. Assist when required to cover holiday/sickness. Apply for more info! IND1 IND1