D365 support analyst

Dynamics 365 Support Analyst - F O Remote GBP50,000 I #39;m currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but with a particular focus on ERP). The business is looking for a curious candidate who can think on their feet and own their tickets - you will be responsible for triaging requests and challenging these if necessary - all whilst delivering first class customer service. You will be managing tickets at both first and second line. Additional responsibilities will also cover managing training documentation and testing activities. To be considered for the role you should be able to demonstrate: Experience supporting Dynamics CRM ERP across various modules, but a warehousing . supply chain / manufacturing focus would be advantageous International / global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website