Administration assistant receptionist

Administration Assistant/Receptionist GBP11.90 per hour plus company benefits Weekends Only! A Top 20 Care Home Group 2024! Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. We are looking for a weekend Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator #39;s absence. Main Responsibilities: * Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person rsquo;s identity is checked as far as reasonably practical * Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly * In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties * Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents * Organise internal meetings and ensure that any requirements have actioned * Coordinate the staff meal process as applicable to the individual home * Respond to any emergency situations as requested by the home * Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained. External - Job Requirements Person Specification: * Excellent customer service skills * IT literacy ndash; competent with the use of systems * Previous telephone experience * Professional telephone manner * Knowledge of general administration * Good communication skills * Neat and well presented * Excellent written and verbal English