Job description:
The job holder will be required to provide a professional and efficient HR administration service and a high-quality telephone and email advice service, together with transactional support service, ensuring consistency of practice and compliance with corporate people, management policies, processes and standards. Must have HR experience and have worked as part of a busy HR team. Hybrid role ndash; office three days a week Monday/Tuesday/Thursday Maidenhead ndash; WFH 2 days a week.Please note this is a contract from May-December 2024 Key Tasks Responsibilities Working within a team of seven HR Service Team members, the role includes but is not limited to middot; Provide first-line support to people managers and employees on a variety of queries and a range of Employee Relations issues both over the phone and email, escalating to HR Advisor Tier 2 when necessary middot; Maintain all standard employment correspondence in line with best practice and UK legislation changes, including GDPR. middot; Record and maintain accurate information on MyHR the company rsquo;s HR system middot; Production of meaningful management information. middot;Provide effective and efficient HR administration to ensure appropriate approval processes have been followed and both HR and payroll implications are fully considered, including (but not limited to) middot;Collating all documentation with respect to new starters (proof of entitlement to work in the UK, ensuring the completion of the mandatory pre-placement screening, etc) and advising the appropriate person of any potential problems. middot; Issuing all documentation in respect of a new starter, i.e. offer letters, contracts, benefits information etc. middot;Managing the leavers lsquo;off-boarding rsquo; process, ensuring all documentation has been sent to Line Manager and Employee. Making sure the Leaver details are input correctly on MyHR and payroll information is up to date. middot;Providing employee references middot;Issuing contractual changes documentation (salary, hours, promotions, etc) and ensuring MyHR is updated middot;Inputting payroll data into MyHR, checking the payslips during lsquo;Trial period rsquo; and reporting any discrepancies back to our payroll provider within the deadline. middot;Ensuring processes remain lean, and updating forms, policies, and the HR Portal on CosTeam to reflect any changes made to polices. middot;Ensuring that the annual pay review and bonus schemes are communicated and implemented accurately and on time and letters are sent. middot; Responsible for the maintenance and efficiency of HR electronic filing systems, including archiving. middot;Administer Employee Benefits to ensure that all employees are included in relevant schemes (e.g. Bupa, Pension etc) and details are recorded in HR Evolution. middot; Liaise with SD Worx to resolve any payroll queries i.e. Tax, National Insurance, Pension and other Company Benefits. middot; Ensuring compliance and governance in line with company policy and applicable legislation. Person Specification Essential (minimum required) middot; Appropriate administration experience within an HR / payroll function middot; Proactive with a desire to learn middot; Ability to prioritise and escalate where necessary middot; Strong customer focus middot; Proficient in relevant Microsoft Office Suite applications middot; Strong written and verbal communication skills middot; A positive team orientated outlook middot; Good data entry/keyboard skills with an eye for detail middot; Experience of working with an outsourced payroll provider. Desirable (the ideal) middot; CPP or CIPD an advantage middot; Knowledge of HR Systems About You middot; Visitors Card -Yellow Key Competencies middot; Sets and achieves high standards for themselves and for others, takes personal accountability for results, and monitors performance against preset objectives and performance standards middot; Challenges themselves and others to find new approaches to business issues, generates new ideas for improving performance and takes the business to new levels of performance and success middot; Responds professionally and creatively to satisfy the needs of customers to the mutual benefit of both businesses. middot;Identifies, anticipates and navigates problems and obstacles to performance in an orderly and calm manner. Responds creatively to personal and team problems middot;Communicates openly and honestly with others, listens to differing views and seeks to create a common understanding and agreement to proposed actions Collaborates successfully with others in pursuit of business goals, adapting quickly to different styles and roles, and encouraging others to contribute to their full potential middot; Leads by example ndash; using personal enthusiasm and drive to create a dynamic environment in which individuals and groups are motivated to contribute to the success of the business middot;Sees the development of people as key to business success and ensures it is a key focus of management activity middot; Takes personal responsibility for ensuring that our client is best in class in providing a safe, healthy and environmentally responsible workplace middot; Successful Candidate must a meet the following Key Competencies in addition to those above. middot;Integrity and trust middot; Attention to detail middot; Initiative middot;Adaptability middot;Judgment middot; Tenacious and resilient middot; Work with attention detail under pressure