Repairs supervisor

Repairs Supervisor Job Type: 6 Month FTC Location: South London Salary: GBP43,000 (Pro Rata)My client is seeking an experienced Repairs Supervisor to manage our team of trade operatives. This pivotal role ensures productivity, health safety, work quality, and the delivery of an excellent customer-focused service. The position may require paid out-of-hours work on a rota basis to support our out-of-hours service, including site visits as needed. Day to Day of the role: Support the RSM to deliver a top-tier repairs and maintenance service for their residents. Collaborate with Repairs Schedulers to efficiently deploy the right operative for the specified work, offering continual support and monitoring. Embed customer-first principles across the service, ensuring repairs meet customer expectations, are completed on time, to a high standard, and within budget while maintaining a safe, empowered, and motivated workforce. Conduct pre- and post-inspections focusing on quality, efficiency, and compliance with relevant policies, procedures, and regulations. Perform on-site inspections of repairs to ensure quality work and customer satisfaction, manage complaints, and resolve issues satisfactorily. Uphold company policies and codes of conduct relating to Equal Opportunities, customer care, staff management, and health safety. Assist in implementing environmental policy in daily duties. Stay informed on relevant legislation, procedures, and best practices for the service area. Maintain proficiency in all relevant IT systems related to Repairs. Monitor material purchases for audit trails and manage operatives #39; performance against target indicators to achieve budget forecasts. Required Skills Qualifications: Significant supervisory/line management experience. Proven track record of delivering a reactive repairs service through directly employed operatives. Familiarity with mobile technology and OOH working. Strong knowledge of building maintenance, particularly in a social housing environment. Team player with good IT skills (intermediate Word, Outlook Excel). Effective communication skills. Qualifications: Trade background with C G or NVQ level 2 or Built Environment HNC level. GCSE level education or equivalent, with good literacy and numeracy.Benefits: Competitive salary package. Opportunities for professional development. Supportive team environment.To apply for the Repairs Supervisor position, please submit your CV and cover letter detailing your relevant experience and qualifications