Housing options officer

We are currently partnering with a Local Authority based in West Sussex and are recruiting on their behalf for a Housing Options Officer role based in their Housing Options team. Our client is seeking individuals passionate about delivering quality customer-centered services in response to an emerging area of demand. You #39;ll be required to deal with large case loads (+50), ideally you #39;ll be able to use Civica (Abitras/ H clic). Day to day duties include: * Delivering end-to-end housing options services, including processing homeless applications, providing advice, handling temporary accommodation placements, and discharging housing duty * Providing comprehensive housing advice to prevent homelessness, enabling informed decisions and maximising housing utilisation across all tenures * Implementing all aspects of statutory homelessness duties in accordance with relevant legislation and statutory duties * Attendance at community drop-in events is a requirement of the role This role is to start ASAP and you must have previous experience of making decision 184. Please note our client is recruiting for 3 positions, 2 positions are remote and 1 is hybrid