Site reliability engineer

Sopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients. We are a DevOps team situated in the Specialized Finance division within Sopra Banking Software. Our mission is clear - enable product teams to deliver value quickly, reliably, and securely. We don #39;t just maintain. We innovate. We rsquo;re at the forefront of building our cloud-native infrastructure, offering cross-cutting capabilities spanning multiple products. What we do: We manage, automate, and develop our solutions using key technologies such as AWS, Kubernetes, Terraform, Serverless microservices, and React-based micro-frontends. We collaborate with a diverse range of teams, guiding them on their cloud journey. Beyond our core functions, we lend your expertise throughout the organization, serving as a pivotal support pillar. What will the role involve? Enhancing and developing across DevSecOps domains including security, automation, observability, recovery resilience, using technologies like Kubernetes and Infrastructure as Code. Delivering high-quality solutions in languages like Typescript, Golang, and Python across disciplines such as full stack and microservices. Maintaining our cloud-native infrastructure capability through continuous improvement of infrastructure, processes, and products. Monitoring and providing support for a wide range of services running within the cloud-native infrastructure, and independently identifying and resolving a broad range of issues that might arise. Overseeing patching, access, and incident management. Ability to adopt, configure, and maintain third party products taking into account concerns such as security, cost, and functionality. Critically evaluating the delivery model of services and their suitability for run. Quickly and iteratively delivering value through continuous delivery principles. Assessing and optimizing operational processes and ways of working. Staying updated on industry best practices and champion their adoption. Ensuring adherence to standards like ISO 27001 and providing evidence of compliance. Offering on-call support to manage out of hours outages impacting our SLAs and striving to reduce incidents. Our team thrives on open communication, collaborative decision-making, and a flat hierarchy. We champion continuous learning, always staying up to date with emerging DevOps trends. Our motto? You build it, you run it. We take immense pride in our service quality and provide on-call support. Organizationally, we rsquo;re agile, employing a Kanban approach to streamline our work. We adopt a hybrid working pattern, with the team working together in the office two days per week. What we value: Passion for DevOps and technology. Willingness and ability to learn. Crafting innovative solutions to novel challenges. We are interested in hearing from you, if you have most of the following attributes: Experienced professional. Adaptable, quick learner comfortable with new domains. Good coding skills and the ability to work across multiple languages. We currently use Typescript, Golang, Python and Kotlin. Good understanding of development best practices and ability to apply them. Effective communicator across teams, functions, and organizations. Skilled in analysing architecture, products, and processes. Capable of innovating and building solutions to solve problems in line with long-term strategies Driven to enhance the organization and champion impactful solutions. Foundational understanding of DevSecOps design and tooling Foundational understanding of cloud technologies. We mainly work with AWS, but value experience with any cloud provider. It would be great if you had: Experience with a managed Kubernetes service such as EKS, AKS or GKE Experience with monitoring technologies such as Grafana and Prometheus Experience provisioning infrastructure using an IAC tool like Terraform If you do not have all of the above experience or skills we would still like to hear from you. As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ rsquo;s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team. Additional Information Sopra Banking Software are a certified Great Place to Work! We offer flexible ndash; hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working. By joining the Sopra Banking Software team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including 25 days holiday with an option to buy up to 5 more, a 6% employer pension contribution, a buy one get one free employee share scheme, private medical insurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits. We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities