Customer support administrator

We are looking for a dedicated Customer Support administrator team member in the insurance industry who is passionate about providing exceptional customer service and thrives in a fast-paced environment. The role is based in Brighton and is a permanent position. Client Details Our client is a leading insurance company in the UK. They have a large team of professionals who are committed to providing exceptional service to their clients. The company operates in Brighton and offers a range of insurance solutions to meet the diverse needs of their customers. Description The Key responsibilities for a Customer Support administrator Provide exceptional client support and service. Handle client inquiries and resolve issues promptly. Maintain accurate records of client interactions. Collaborate with team members to improve client experience. Stay informed about latest industry trends and offerings. Adhere to company policies and regulations. Participate in team meetings and training sessions. Contribute to the achievement of team and company goals.Profile A successful Customer Support administrator should have: A strong customer service orientation. Excellent communication skills. The ability to work well in a team. A proactive approach to problem-solving. A solid understanding of the insurance industry. High level of attention to detail. Proficiency in using standard office software applications.Job Offer A competitive salary A quarterly bonus 24 days of paid holiday, increasing by 1 day for every 2 years of service. A dynamic and supportive company culture. Opportunities for professional growth and development.We encourage all suitable candidates to apply for this exciting opportunity in the vibrant city of Brighton