Project manager

Project Manager ndash; Voice and Data ndash; hybrid UCaaS, SDWAN, MPLS, Cisco, QoS, Hosted Telephony, Security, Juniper Job Accountabilities: To be accountable for the delivery of enterprise customer projects from sales handover through to sign-off at completion including: bull; Demonstrating best practice Project Management Processes and Practice, such as PMP or Prince2 bull; Defining the project baseline, and demonstrating a full understanding of contractual obligations. bull; You will have the ability to organise, plan, manage and control all owned projects from order acceptance through to final sign off on completion, adhering to our Project Management Methodology. bull; Ensuring all key documents as appropriate are produced and authorised by the appropriate parties. bull; Delivery of the required solution within the specified constraints of time and cost, meeting commercial milestones. bull; Experienced in delivering projects in some or all of the following areas: UCaaS, SDWAN, MPLS, Cisco, QoS, Hosted Telephony, Security, Juniper Skills and Aptitudes As a Project Manager you will own the delivery of a monthly target for Professional Services revenue and will have delivered networking/telecoms projects for external customers. You will show strength in the following three key areas: Financials bull; Delivery of project scope within cost budget, maximise project profitability and provide change controls during the project bull; Understand the importance of accurate forecasting and tracking of project revenue in Focal Point system on a monthly basis bull; Engage with financial team to ensure project billing is completed in a timely manner Team bull; Manage and provide guidance to technical delivery resources, Project Coordinators, Junior PMs and 3rd parties. bull; Mentor and develop other members of the project management community through evaluation, project reviews and training. bull; Motivate all team members assigned to the project to ensure high quality deliverables are produced. bull; Assess the health of a project or lead a small team in doing so to ensure key points are clearly identified and shared with the relevant shareholders. bull; An ability to take control of problematic projects to bring them back into a position of success. Customers bull; Driving a high level of customer satisfaction from excellent project delivery bull; Ensure we provide first class communication in line with agreed communication plans, including updates and meeting minutes to all project stakeholders bull; Ensure that the correct level of project control and governance is applied to all projects in accordance with size and complexity of scope. bull; Be the first point of engagement for and contain any customer escalations, summarising and presenting to senior management as necessary bull; Complete Lessons Learned process upon project completion to drive process improvement