Receptionist administrator

Main Duties: bull; Reception and switchboard for 12 lines (5 departments) bull; Greeting customers bull; Data input to the CRM System and lead qualifying bull; Sending weekly housekeeping reports from CRM and phone system bull; Managing Customer Service email inbox bull; Creating welcome packs and collection letter ready for customer arrival bull; Aftersales emails bull; Post management o Scanning o Allocation to correct department bull; Parking Charge notice representations. bull; Stationary Ordering Adhoc Duties: bull; Adhoc General office duties i.e., Admin, Filing and Scanning bull; Collating spreadsheet Data for the Office Manager Required Skills: bull; IT proficient bull; Excellent interpersonal skills bull; Excellent Telephone manner bull; Excellent written and verbal communication bull; Motivated bull; Good attention to detail bull; Ability to work alone and with a tea