Job description:
Greetings! Hope you #39;re well. I am reaching you for the Technical Services Supervisor role based in Bristol. If you are keen to know about the role in detail, please respond to this email with your latest CV and your availability to discuss the role in detail. If you are interested, please contact me via my email or give me a call on (phone number removed)- my direct line. Job Overview Job Description Job Title: Technical Services Supervisor Location: Bristol SHEQ Statement: We are committed to leading our sector in sustainability. Our employees have a collective responsibility to work in a sustainable and efficient manner helping to minimise our impact on the environment whilst contributing benefits for our clients, colleagues, and the community. Employees have a responsibility not to cause harm to ourselves or to others in our efforts to make safety personal. All employees are expected to work within our Sustainability and Health and Safety policies and procedures. General Overview: The primary purpose of the role is to supervise and manage a team of static/mobile engineers, making sure that all PPM and Reactive Works are completed in a safe and timely manner and in accordance with the contracted output specifications, processes and procedures. The position is to ensure that all required Building Engineering services as per the Engineering Building strategy is carried out. The position will require you to provide engineering support in emergency situations to ensure business and operational continuity. Primary regard must be given to Health, Safety, and Environmental and Quality considerations. Impact: Delivery of all specialist engineering services activities obligations under the Contract. Plan, deliver and review all aspects relating to the provision of specialist engineering services carried out by internal engineering staff and subcontractors. Implement operational policies and procedures in line with our contractual obligations. Liaise with all Engineers to ensure effective service delivery. Support the Regional Tech Manager in the response to customer complaints in line with the Company #39;s Complaint Procedures. Ensure that all specialist equipment /stores are held in safe and secure manner Manage day to day running of the day and/or shift team. Act as the first point of contact for all site HR issues. Complexity: To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner. As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management. Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports. Act as a Appointed Person / Responsible Person for Technical Disciplines, as required. Manage the engineer #39;s data and job details in accordance with client requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works. Assist the Account Manager in the first instance in the supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity. Manage and deliver Lifecycle projects. Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with nominated management. Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations. Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required. Proactively manage preventative maintenance and corrective works whilst maintaining the highest level of customer focus. Identify and manage a Critical Spares strategy. Carry out sub-contractor audits and awareness. Manage and co-ordinate all statutory maintenance activities. Account growth i.e. improvement of self-delivery and projects. Supporting specific area team members as required. Support and develop the Company Values and develop, motivate and lead the Team to work in partnership with other service teams to promote positive customer relations. QUALITY/PERFORMANCE Ensure KPIs are achieved and reported on. Ensure all necessary paperwork associated with KPI Reporting is completed. Carry out joint / independent monitoring of service requirements. Monitor performance and productivity of staff including supply chain contractors. INFORMATION/REPORTING Report as and when directed to the Account Manager in relation to labour, suggesting efficiencies to ensure budget targets are achieved. Provide reports as directed by the Account Manager. Prepare reports and audit on specialist sub-contractors. SHEQ/TECHNICAL COMPLIANCE Act as the focal point and responsible for site H S management ensuring all RAMS are received and followed correctly. Ensure all Technical Appointments are in date for all disciplines. Comply with requests for information from the SHEQ team. Ensure you work to company health and safety policy. Ensue PPE is safe to use. Report accident and near misses in a timely manner. Ensure your test equipment is within calibration. Qualifications or Required Experience: Multi skilled engineer with a qualified discipline with at least 5 years #39; experience Team working experience Must have the balanced ability to think clearly in extreme circumstances Working knowledge of Microsoft Office, including Word and Outlook Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and HTM legislation. We can #39;t wait to have you on board! Many thanks Resourcing Group is acting as an Employment Agency in relation to this vacancy
