Tech product advisor

Technical Product Advisor Dudley Permanent Salary: Up to GBP28k (Depending on experience) Do you have an interest in technology/electronics and a passion for a Customer Service based role? You may have retail sector experience in a similar role with a good background knowledge of technical products! This is a brand-new role that has evolved due to growth and ongoing success, an opportunity for you to demonstrate your technical ability in an office-based role. We need someone ambitious that can drive the business forward, a knowledge or interest in photography/video would be advantageous. Responsibilities: Understand and explore product range - writing key features of the product range. Understand pros and cons of the competitor market with the ability to find the selling point and advantages to the customer. Streamline new product launches. Liaising with the marketing team. Taking product photos and short videos when required for marketing purposes. Product advice for both photo and video stocks for phone and walk in enquiries. Reply to any technical questions raised by the customer, finding solution to queries.About you: Passionate about technology Previous office based experience Interest in photographic equipment Excellent customer service skills You will be required to travel nationally for exhibitions and demos (approx. 1-3 times per month - expenses will be paid).Working Hours: Monday to Friday 09.00 am to 5.00 pm