General manager

General Manager (Ecommerce/Multi-Customer) - Distribution ndash; Northampton - Up to GBP90,000 + Package About the Company Our client is committed to delivering excellence in logistics. As the General Manager of the Northampton depot, you will lead a dynamic team in a fast-paced, ecommerce / fulfilment multi-customer operation serving both B2B and B2C customers. The focus is on exceeding customer expectations, driving high standards across the site and growing the business. General Manager (Ecommerce/Multi-Customer) ndash; The Rewards Competitive salary up to GBP90K + Package Car/allowance Management bonus up to 20% Friendly, safety-first working environment. Company pension scheme and generous holidays. Cycle to work scheme and employee benefits platform. Opportunities for career development and progression. Training enrichment and multi-skilling in a dynamic working environment. General Manager (Ecommerce/Multi-Customer) ndash; Requirements Proven General Manager experience in a high-volume, omni-channel, ecommerce/fulfilment multi-customer operation. Inclusive leadership skills with a track record of developing and motivating management teams to achieve personal and contractual KPIs. Strong interpersonal skills to establish effective communication channels with colleagues and stakeholders. Experience in stakeholder management and building effective working relationships with customers. Budgetary and financial controls experience, including Closed Book contracts and customer reviews. Passion for delivering continuous improvement initiatives. Adaptability and experience with various warehouse management systems. Flexibility to meet the demands of a 24/7 operation during peak periods. General Manager (Ecommerce/Multi-Customer) Responsibilities Provide on-site operational leadership and accountability for the Northampton depot, overseeing a team of approximately 350 colleagues. Ensure the ongoing operation consistently exceeds customer requirements in terms of service, financial goals, KPIs, and operational standards. Champion a culture of safety, health, and environmental excellence, embedding a mindset of safety in all activities. Motivate and develop the site management team and colleagues, driving excellence on a day-to-day basis. Drive high levels of employee engagement and maintain the site #39;s excellent reputation within the local community. Proactively seek out initiatives and continuous improvement opportunities to add value to our customers #39; business plans and supply chain strategies. Operate in a Closed Book environment, making key decisions and driving performance to achieve success. Foster a culture of efficiency and continuous improvement by implementing appropriate methodologies consistently. If you feel that your experience, skills and characteristics are suitable for this role please apply today. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy