Healthcare receptionist

We are looking for an enthusiastic Receptionist to join a motivated administration team that delivers outstanding customer service to a variety of visitors and staff. Based in a medical setting you will be required to welcome visitors, filter direct calls and assist with daily reception administration. Duties covered: Meet greet clients in a friendly and professional manner. Answer, screen and direct calls along with taking accurate messages. Handle enquiries and assist with complaints Admin support; send appointment letters and emails, requesting results, department liaisonSkills required: Previous customer service experience ideally in a reception capacity. Knowledge/experience in a healthcare/medical environment is essential. Experience of booking appointments. Excellent knowledge of MS Office. Excellent customer service skills. Team player who can prioritise workload. This role is based between their Ashford and Canterbury sites. This is a full-time position offering 37.5 hours per week. There is a requirement to work at weekends on a rota basis for which there is an enhancement on the hourly pay rate for any weekend working. Starting on a temporary basis, this position has the prospect of becoming a permanent contract after successful completion of a trial period. The role is subject to Disclosure and Barring Service (DBS) checks. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs