Customer service agent

We are seeking a Customer Service Representative to join our clients thriving team based in Measham. The ideal candidate will have excellent communication skills and a passion for assisting customers. Duties and responsbilities will include: * Data entry and input of bookings from customers * Customer and partner liaison * Key account management * Dealing with queries and complaints and working alongside departments to solve these * Ensure customers rsquo; needs are always met * Ensuring client retention * KPI production * Customer Service facilitation tasks Skills required: * Excellent IT skills with proficiency in Excel, Microsoft, Outlook etc * Proficient in phone etiquette and written communication * Ideal candidate will have experience in the logistics / transportation industry Monday to Friday 10:00 ndash; 19:00 If you are a motivated individual with a passion for customer service, we would love to have you on our team. Apply now