German speaking customer service advisor hybrid working

German / English Speaking Customer Support Consultant Location: Docklands, London (Hybrid Working) Basic Salary: GBP24,960 - GBP28,360 (OTE) Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm) This is a fantastic opportunity to work as a bilingual German English-speaking Customer Service Consultant for various products that this company offers. Main Responsibilities: To answer the phone promptly and professionally when required. To respond to emails and live chat promptly and professionally. To work closely with the Team Leader to ensure client expectations are met. To display a professional manner to clients at all times, whether in person, by phone or in writing. To continually look for ways to improve performance. To be well organised, professional and reliable. To work flexibly between the hours of 8am and 8pm, Monday - Saturday. To demonstrate a willingness to learn and have fun at work!Skills and experience required: German and English written and verbal communication essential Excellent telephone manner Excellent numeracy and literacy Excellent customer service skills Good analytical, decision making and problem solving abilities Previous call centre/back office experience (desirable)In return our client offers: A fun and sociable team environment working culture 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.) Pension Scheme with Standard Life Life Insurance Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Free car parking Cycle to work schemeSo if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY