Shift supervisor

Major Recruitment are proud to be working with one of the biggest eyelash brands in the world, we are recruiting for a Shift Supervisor for the 2-10pm shift. Tatti lashes is a thriving luxury beauty brand based in Liverpool. Due to its significant growth over the last couple of years, Tatti Lashes is now one of the biggest eyelash brands in the world with its products sold in over 100 countries. THE ROLE Responsible for the day to day operations of the pick pack and order processing team ensuring the work flow and supervision of the team is effective. SHIFTS 2-10PM Monday to Friday SALARY GBP28,587 PER YEAR RESPONSIBILITIES AND DUTIES Key holder, opening and closing business premises in line with company security procedures. Action regular briefings ensuring staff are kept up to date with compliance and performance information. Include celebrating success and challenges. Collate daily information of customer orders and recording performance on data boards. Oversee pick and pack, order processing operation ensuring productivity and high standards are met in line with company compliance.Liaise with customer service regarding picking errors and deal with repeat offenders. Liaise with the warehouse manager to ensure adequate resources are in place to fulfill business requirements including promotions and key seasonal trends. Ensure performance management of the pick and pack team is in place including staff reviews. Also support the warehouse manager with disciplinary procedures in line with company policies. Multi skilling the pick and pack team, identifying knowledge gaps through the training matrix to protect the business and sales. Action a progression plan for your key team members, creating a clear career path. Head up projects as and when required. Projects will be focused on productivity, efficiency and cost planning etc. Aim to cover the warehouse manager duties in his absence. The successful candidate will ideally have Proven track record in a similar role, with ideally a minimum of 2 years experience. Excellent problem solving and analytical skills Computer literate Unfortunately due to high demand we can not reply and communicate with all applicants but if we feel your cv is suitable one of our consultants will be in touch in the near future. INDCF