Project manager

About us: Our soloution is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. We prioritises outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Suite allows clients to optimise frictionless customer acquisition efforts and analyse the sources that drive qualified pipeline. Our global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. Role Overview: The Project Manager will work closely with the Project Management team to uphold the standard of our service delivery. Your role is pivotal in enhancing our project management lifecycle and supporting our customer success and sales teams, ensuring high-quality outcomes and superior client satisfaction. Key Responsibilities: #x25CF; Assist in coordinating with cross-functional teams to ensure project alignment with requirements, deadlines, and schedules. #x25CF; Support in identifying and resolving project-related issues alongside the project team. #x25CF; Facilitate the preparation and submission of project deliverables, maintaining our quality standards. #x25CF; Support the development of user manuals, training materials, and documentation to ensure client success. #x25CF; Assist in technical aspects of new and existing client opportunities for business expansion. #x25CF; Support the customer success and onboarding team with building API integrations, product and form development using our in-built tools. #x25CF; Managing amendments to website content and knowledge base articles. #x25CF; Utilise Jira for task management, from task creation to assigning and ensuring all development criteria are met. #x25CF; Communicate new releases to internal teams, as well as test new features and provide feedback. Employee Benefits: #x25CF; Health and Dental Insurance #x25CF; Gym Membership #x25CF; Regular Team Lunches #x25CF; Engaging Team Building Activities #x25CF; Professional Development Opportunities Desired Skill Set: #x25CF; Experience in a supportive role within project management. #x25CF; Understanding of software development life cycles and SaaS platforms. #x25CF; Effective communicator with a proactive approach to problem-solving. #x25CF; Knowledgeable in Jira or similar project management tools. #x25CF; Understanding of API documentation #x25CF; Experience with Postman #x25CF; Experience in maintaining technical documentation and knowledge articles. Nice to Haves: #x25CF; Familiarity with HTML, CSS, TWIG PHP, JSON, XML, FORM is an advantage. #x25CF; Fluency in Russian is a valued asset. Join Us: This is a unique opportunity to be part of a dynamic, fast-paced environment where your work makes a direct impact. If you are ready to contribute to our continued success and have the skills we are looking for, we would be delighted to consider your application