Controls manager

Job Title: Controls Manager Location: Hertfordshire (Hybrid) Salary: Up to GBP75,000 About Us: Our client is a leading global retailer committed to delivering exceptional experiences to their customers while ensuring the highest standards of integrity and compliance. Their dedication to excellence extends beyond their products and services; it permeates every aspect of their operations. As they continue to expand and innovate, they are seeking a skilled Controls Manager to join our dynamic team. About the Role: As the Controls Manager, you will play a pivotal role in shaping and fortifying their control and risk frameworks across their core people processes and systems. You will lead the development, implementation, and enhancement of key and non-key controls, ensuring alignment with regulatory requirements and industry best practices. Key Responsibilities: Develop end-to-end Controls Framework for new processes and People systems. Own and continuously improve Risk and Control Matrices. Establish Control KPIs to monitor the control environment for end-to-end processes. Collaborate with Global Process Owners, Process Teams, and Service Leads on changes impacting the Controls Framework. Partner with Internal and External Audit and other Second Line of Defence teams. Review, monitor, and manage second line of defence assurance activities, including Key People Control self-assessment, Risk Management, IT Risk and Controls, Legal compliance, Fraud, Investigations, and Security. Lead and support Control Self-Assessment for the 1st Line. Assist in documentation and preparation of Governance and Audit Committee reports on control design and effectiveness.Requirements: Strong working knowledge of Controls, Compliance, IT, and Audit in an HR environment. Ability to review and re-engineer procedures, formulate policy, processes, controls, and compliance measures to mitigate risks effectively. Provide technical guidance and deliver training to end users. Proficient in data interrogation to identify issues, errors, and potential fraud. Capable of performing and leading investigations, as well as facilitating and implementing key actions.Experience: Expertise in payroll and related HR processes within a large, complex organisation. Proven experience in internal controls documentation, implementation, and improvement. Familiarity with enterprise controls and compliance standards. Knowledge of IT Auditing and Sox Framework. Understanding of IT Controls, including the 3 lines of defence model. Demonstrated ability in senior stakeholder engagement and management