Administrative assistant

Key information Position Administrative Assistant Contract Full-time, 35 hours per week Salary £25,916 – £28,796 per annum Location London 1km from London Bridge and Tower Hill tube stations Application closing date 19 Oct 2023 Interview date TBC Working environment We are currently working with a hybrid working model, where there is the option of working from home combined with 4-12 days a month of working in the office. About this role At YoungMinds, we are leading the fight to make sure that all young people can get the mental health support they need, when they need it, no matter what. As the need for what we do has grown in recent years, we ve been growing too – and at a pace! We are now looking for a Business Development Administrative Assistant to help us to achieve our ambitions. As Administrative Assistant you’ll work within our business development unit. You will help to ensure that our supporter records are up to date and held in compliance with our privacy policy. Using our Customer Relationship Management system (CRM), you will monitor this data and work with the team to report on trends that will help us to adapt and improve relationship management activities. Your responsibilities will include, but will not be limited to, assisting the business development unit and wider fundraising team with data input and management using our CRM, monitoring and reporting on data to inform strategy, and conducting research on prospective donors. About you Candidates will be shortlisted on the basis of meeting the following criteria: experience with customer service, including answering queries by telephone and email experience (not necessarily professional) with administrative software such as Microsoft Office confident in their ability to build rapport with a variety of audiences both virtually and face-to-face ability to manage and support a varied workload and conflicting deadlines with good attention to detail knowledge of and empathy with our mission, aims and values We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions. We welcome applications from Black and minoritised and LGBTQ+ groups as they are currently under-represented. And what’s better than enjoying your work in beautiful surroundings and within our offices which are just a stone’s throw from the historic Shad Thames and Tower Bridge! Administrative Assistant job pack One of our values is: “We celebrate what makes you you – whoever you are, we welcome you and encourage you to be true to yourself”. If you are excited about helping us to achieve our mission, passionate about working at an organisation that puts the lived experience of young people at the heart of everything we do and want to be part of our drive to become a truly anti-racist organisation we want to hear from you. To apply, please fill in the application form and send via email to [email protected]. About YoungMinds You’ll be part of a passionate, hardworking team that cares about the work they do and you’ll be part of making a real difference to the lives of children and young people. In addition to becoming part of the YoungMinds team, you’ll get: 25 days paid holiday entitlement (plus Bank Holidays) three days additional leave over Christmas and New Year auto-enrolment onto pension scheme where YoungMinds will match your contribution up to five per cent statutory benefits such as parental leave and sick pay a wide range of other health, wellbeing and lifestyle benefits a dedication to continued professional development, training and shared best practice Our vision A world where no young person feels alone with their mental health. We want to see a world where every young person who is struggling feels able to reach out, and has people and services around them who can really help.