Data administrator

From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group. As a Data Administrator in the Howden CAP Credit Political Risks team, you will play a pivotal role to efficiently support the broking and operations teams to deliver an excellent administration service. This role offers an exciting opportunity for an individual wanting to further develop their administration, operational and analytical skills in a professional insurance environment. Key responsibilities: Navigate Howden systems and perform a high volume of accurate data entry Ownership of administration processes and support the operations team with ad-hoc tasks Organise and maintain records, files, and documentation with meticulous attention to detail Develop an understanding for on-boarding clients and issuing Client Agreements Liaise with clients and underwriters to ensure any queries are resolved promptly Collaboration with the IBA (finance) team to support brokers with cash collection and account queries Respond to market and third party queries as appropriate Maintain trackers Support with ad-hoc projects Demonstrate operational excellence and be a catalyst for increased efficiency Skills and attributes for success Evidence of good business writing and soft skills Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to accurately plan, manage and prioritise a high volume of administration tasks in a timely manner Pro-active and reliable team player with the ability to exercise good judgment Strong communicator with the ability to establish good working relationships with brokers, management and clients Receptive to change Ability to work independently and use initiative Resilient and calm under pressure Ideally you’ll also have: A desire to build a career within the insurance industry Experience gained in an administration or customer service role Willingness to challenge the status quo and demonstrate initiative Professional Qualifications GCSE’s (or equivalent) including English and Maths A level Grade A-C (or equivalent) Cert/ACII qualified (or a willingness to complete) What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our Culture: People First We are proud to be at the global table, but we are most proud of our culture. It has been built on a single and constant set of principles over more than 25 years, and it has helped us become: An international group with independence and people at its heart A home for talent with a unique culture: the biggest small company in the world The focus on being a People First business has always been at the very heart of the Group. David’s vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. Diversity Inclusion At Howden Group Holdings we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Additional Job Details Worker Type: Permanent