Administration executive

About The Role Have you strong administration experience? Are you detail orientated and and an excellent multi - tasker? Ever thought of working in the luxury travel sector? Here at Winged Boots are looking for a customer focused Administration Executive to join our growing luxury travel department With an extensive portfolio of destinations, properties and itineraries available, it’s our promise to give each of our clients an unparalleled service. It’s the duty of the Administration Executive to work closely with the other departments in Winged Boots to ensure the clients experience is of the highest quality. Your duties will include: Data entry/loading bookings find information from varying sources Amending bookings Preparing and sending of all travel documents Entering API’s / Online Check-In Diary management Re-confirming reservations Receiving of invoices and submission to accounts for payment Pre-booking seats / Bassinet seats (using CRS) Booking Airline Chauffeur cars Who should apply? Ideally you will have experience in an administration role in a busy office environment. You should be someone that will always take on a challenge and be willing to learn and get involved. Experience in using travel systems would be advantageous but training will be provided on the job. You should also have: Excellent spoken and written English Experience in customer services Ability to multi-task and work on own initiative making informed decisions within area of responsibility Strong IT skills Proven organisational skills Able to work well under pressure and as part of a team A strong attention to detail You will be required to work 40 hours per week from the hours of 09:00 to 18:00, Monday- Friday. Saturday’s are worked on a rota basis for which you are given a day off in lieu. This role will initially start in the office in Romford and then hybrid working will be discussed when training is complete About Us Winged Boots is a personalised travel management company that provides luxury leisure holidays and corporate travel to worldwide destinations. With an extensive portfolio of destinations, properties, and itineraries available it’s our promise to give each of our clients an unparalleled service from the very beginning to the very end. Winged Boots makes up one third of Ocean Holidays, which is currently the UK’s largest growth travel company (based on ATOL rankings pre and post COVID). It sits alongside sister companies Ocean Beds, the largest worldwide provider of Florida vacation home rentals to the global travel trade and Ocean Florida the largest direct to consumer Florida specialist in Europe. From the Caribbean to the Indian Ocean, Winged Boots has an expert in each region of the world that will customise every aspect of the clients’ trip to the highest of standards. There are many benefits that you can expect in return for your dedication and your commitment to making our customer’s dreams come true such as discounted travel, fam trips, enhanced family friendly holidays, access to our private Suite at the O2, flexible and remote working and access to our employee discount platform For more information about our benefits please click into our benefits section upon application Our Commitment to Equal Opportunities For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense. We are a customer experience-driven business, and a diverse workplace means that we not only build a healthy culture of diversity and tolerance but can also serve our clients with empathy and understanding. Conscious inclusion encompasses social, cultural, and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.