Receptionist

Answer the telephone and deal with enquiries. Make new and follow up appointments by telephone Arrange telephone appointments and home visits daily Scanning and dealing with incoming post. Electronically file incoming hospital letters onto the patients record Monitor the practice generic e-mail account daily General filing Data entry onto medical record Obtaining blood, x-ray and ECG results from hospitals. Book ambulance and social services etc. E-mail referrals when necessary Register new patients temporary residents. Process patient name or address changes computer data and paper records Any other jobs or duties deemed necessary for the smooth running of the Practice. Work in accordance with Practice polices and protocols Participate in Information governance training on a yearly basis Action tasks and notifications sent by a clinician on a daily basis Respond to screen messages sent by clinicians in a timely fashion Record any significant events and report to the manager Attend regular practice meetings Any other tasks allocated by managers