Warehouse operations manager

We are currently seeking an experienced Warehouse Operations Manager to join a reputable business based in Doncaster. As Operations Manager, you will play a crucial role in overseeing and optimising the day-to-day operations, ensuring efficiency, productivity, and overall business success. You will be responsible for managing all strategic elements including planning, continuous improvement, technological advancements, setting of KPI rsquo;s and staffing levels. You line of Responsibilities: People management o Engage and motivate staff o Maintaining optimum staff levels, workforce not overloaded but no lsquo;slop rsquo; o Team meetings, 121s and appraisals o Recruitment and onboarding/training o Performance management o HR admin ndash; contracts, RTW, bonus calculations, disciplinaries Continuous improvement o Accuracy ndash; reducing errors, right first time o Quality ndash; improving the customer experience o Productivity ndash; streamlining workflow to keep costs in control o Safety ndash; reducing risk of accidents/incidents o Housekeeping ndash; keeping the place presentable Strategy o Monthly reporting to the Board o Yearly Operations Plans o Scoping and presenting capital project business cases o Analysing data for trends and improvement opportunities o Planning for expansion/relocation Organisation o Deployment rota ndash; ensuring all work is covered, staff have variety, and maximise cross-training o Process standardisation and maintaining processes o Replenishment tweaks ndash; settings right so that pick faces are kept stocked but not over-stocked o Pick face tweaks ndash; ensuring most popular products are in the best locations o 5S ndash; ensuring work areas are in order and optimised for productivity ndash; tools and consumables readily available, sufficient space and flow Stock o Detailed understanding of the WMS and product range to be able to thoroughly investigate stock issues, without having to rely on someone else o Full ownership of stock figure discrepancies, accountable to the Senior Management, and taking actions to prevent recurrence of issues o Monthly reporting on stock movements backed up with investigation results and preventative actions taken o Ownership of rolling stock take process, ensuring stock valuations can be relied upon and are up to date o Identify slow moving and obsolete stock and report to management/sales to move on Delivery o Management of own drivers, issue resolution o Understanding of own van delivery management software, tweaking as needed o Management of external couriers ndash; performance and cost Compliance o Work with third-party consultants to maintain H S compliance o Ensure MHE is well maintained and staff are trained in safe use o Plan facility maintenance to keep everything safe and working o Work on ISO/ESG projects Requirements * Ability to remain calm under pressure * You must have Integrity, honesty and respect * Good work ethic and a reliable team player * Prepared to get in early or stay late if needed, and muck in if necessary * Consistency in keeping procedures alive * Prioritisation ndash; focusing on the greatest constraints and fixing them diligently * Ownership ndash; full personal accountability for everything under their control * Loyalty ndash; backing the business to the staff * Initiative ndash; considering things carefully and presenting them at the right time in a clear way, coming with options for solutions * Growth mindset ndash; the business is growing and improving, accept the pain that comes with this and maintain a positive outlook Benefits * Salary- GBP50,000- GBP60,000 * Car Allowance * Bonus Scheme * Free food cupboards and fridges * Team Meal on a Friday lunch * Hours- 9am- 6.30pm Monday- Friday