Clinical administrator secretary

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond – come and take your place with us. Job overview Applications are invited from suitable candidates to provide a range of secretarial, administrative and clerical services to the Bury Integrated MSK Service. You will be part of a team of administrative staff with responsibility to provide general administrative support to the clinical team. You must have substantial administrative and secretarial experience including audio typing; a good knowledge of software programs/IT systems such as Excel, Word and Outlook; be able to work on your initiative and within a busy team environment. Experience of NHS systems and processes is desirable. You will at times be acting as the first point of contact for our service therefore you will require excellent communication and customer care skills. You should also be committed to team working; adaptable to the needs of the service; and have the ability to remain calm under pressure. Main duties of the job Typing clinic letters, preparing notes for clinics, arranging referrals, collating investigation results Deal with patient queries on the phone and by email. Liaise with relevant departments to ensure that any further actions/appointments are requested e.g. referrals to secondary care. Organise and prioritise own workload, ensuring timely completion within set deadlines. The department is working towards a 7 day model of service delivery and as such you will be expected to be flexible in terms of working patterns including weekends, bank holidays and extra hours if necessary. Working for our organisation Bury Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Our Fairfield site delivers innovative patient-centred care, and boasts an award winning Stroke centre and Heart Care unit. Supported by our community services in Bury, a mix of professionals from health, social and voluntary sectors, Bury exemplifies the benefits of a joined up approach to health and social care. Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person specification Education/Qualifications Essential criteria Level C GCSE English or equivalent IT skills qualification Desirable criteria Typing qualification Knowledge and Experience Essential criteria Substantial experience in an administrative role Experience of working to tight deadlines Experience of working within a team Desirable criteria Experience in using NHS systems such as PAS, EMIS Experience of NHS processes and terminology Previous experience in medical/social role Skills and Ability Essential criteria Ability to present information in a clear and logical manner Ability to demonstrate time management skills Communication skills Ability to work on own initiative Desirable criteria Customer care skills Personal Essential criteria Self-motivated, interested in personal development We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement. We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible. The Northern Care Alliance serves a richly diverse population and our Care Organisations work hard to ensure all our services are fair and equally accessible to everyone. We respect the value of difference. So our aim is to employ a workforce as representative as possible of this population. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome. If you require reasonable adjustments to the application process, please contact the ResourcingTeam to discuss. In applying for this post, you give the Trust permission to use your data for recruitment purposes. Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.