Administrative services manager

A great opportunity to join an established academic institution as an Administrative Services Manager has arisen. This role involves direct line management of members of the administrative department, who provide a general administrative service for the college and support in college wide marketing events. The Administrative Services Manager will work closely with various members of the Senior Management Team across a wide variety of functions. This role requires a dynamic, proactive and hands-on candidate who will lead the department to provide an outstanding administrative service to students, staff and visitors. This role is based on the campus on the outskirts of Manchester City Centre and is a hybrid role (1 day per week from home in term time, 2 days per week in holidays). Responsibilities include: Direct Line Management of the Office and Reprographics Manager and Admissions Manager. To ensure all department work is delegated as appropriate and completed within deadlines. Lead the department in promoting a team approach and a professional ethos. Ensuring the department KPIs are met through the monitoring of the college service desk system. To provide a range of administrative functions including: answering and distribution of telephone calls, assisting and producing, where applicable, mail merge letters, PowerPoint presentations and spreadsheet tasks To be conversant with the college database and to operate this when required. To further develop an efficient administrative support system, realising and deploying the potential of IT and other technologies in the administration of the College. To assist with evening/weekend activities and functions and other events as required. To work flexibly to provide cover for and/or work in collaboration with colleagues in the college office. Lead the general administrative function of the department in support of the Admissions Workflow, supporting the Admissions Manager in their work. To carry out such other duties as may reasonably be allocated by the Principal or her designate, or the Director of College Services to enhance the work of the college. To undertake staff development where appropriate. To take part in the College’s Appraisal Process. To ensure that appropriate arrangements for cover are made when absent. To work as part of a team and to ensure effective working relations. To contribute to the process of the setting of targets within the department and to work towards their achievement. To ensure familiarity with the department’s aims and objectives. To contribute to the College liaison and marketing activities. Person Specification: Previous people management experience essential (5 years) Significant previous experience in an administrative role Previous administrative experience in an educational environment desirable Experience of providing induction and basic training to others Able to work to strict deadlines Proficient in multitasking, prioritisation, and management of an ever changing workload Reliable personality with resilience, enthusiasm, and confidence to drive tasks forward Salary for this role is £33,828 - £35,646. This is a great opportunity to join an organisation that prides its self on its culture and the positive and success driven environment it creates for its employees and students. Lily Shippen’s business support team are experts in recruiting top secretarial, office administration and business support talent, including Personal Assistants, Executive Assistants, Private PAs and Office Managers, on a temporary, permanent and fixed-term contract basis. We work with clients across the United Kingdom, from our offices in London and Manchester, as well as servicing international and remote roles. Job Types: Permanent, Full-time Salary: £33,828.00-£35,646.00 per year Benefits: Company pension Free parking Health wellbeing programme On-site parking Private medical insurance Work from home Schedule: Monday to Friday Ability to commute/relocate: Manchester: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in Manchester