Customer service coordinator

Customer Service Coordinator/Administrator Exeter outskirts Permanent GBP27k - GBP28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links? A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry! You will be working within the Customer Service team to assist customers with defects and aftercare on their properties and providing a high level of customer service at all times. Responsibilities: Liaison and coordinating contractors maintenance teams to provide support to properties Speaking with customers reporting defects / creating reports Booking in appointments and keeping customers informed at all times Raising work schedules and using the Coins systems One day a week to provide more Administration support for the team Occasional site visits if needed Experience required: Proven experience working within a customer focused role Ideally worked within Housing/Construction sector but not essential Good IT skills knowledge of the Coins system ( training can be given ) Experience within administration Team player, excellent communicator Good telephone manor and problem solver The client are offering a competitive benefits package and lots of benefits to include provide medical insurance, access to purchase additional holiday, share scheme, cycle to work and lots more. Working within a well-established company and having the opportunity to progress within the Housing sector