Warranty administrator

Kolt Recruitment are recruiting for a warranty administrator for a leading dealership. Key Responsibilities: * Ensure correct submission of warranty claims are made to manufacturer in a timely manner. * Ensure that all jobs passed for warrant submissions are accurately invoiced and costed. * Document all warranty, goodwill and recall work as per manufacturer rsquo;s requirements and Retailer policy. * Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction * Utilise technical knowledge and understanding of warranty procedures to enable effective, economic, and correct application of manufacturer rsquo;s warranty systems. * Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle. * Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims. Key Requirements: * Able to plan, organise self and meet agreed work deadlines. * Able to assimilate numerate information quickly and provide considered responses. * Strong work ethic and adaptable to change. * Attention to detail and maintains good, accurate quality of work. * Ability to work to tight deadlines to achieve the business needs. * Able to react positively to organisational and market changes. * Full, clean driving licence. If you would like any further information on this role please call Kolt Recruitment