Customer service administrator

We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position. The role: You will join an established team and support in providing first class customer service and administration. Your duties will include: * Handle multi-channel enquiries * Update the companies CRM system to log and manage customer interactions * Respond to quote requests and generate quotes * Create accounts, purchase orders and contract records * Expedite orders including shipping customs Experience, skills knowledge required to be successful in the role: * Minimum of 3-years Customer service background to include administration * Able to meet deadlines, organised and able to follow processes * MS office skills along with data entry and CRM exposure * Excellent telephone manner * Team player This role is available with an immediate start and is being offered on a temporary basis initially with the view to becoming permanent after successful completion of a trial period. Full-time hours that are solely office based, 37 hours per week with a 1pm finish on a Friday! New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs