Daytime hours manager

Store Manager (Daytime Hours) Our client is a trendy and bustling coffee company located just outside of Bath, dedicated to serving high-quality coffee and creating a welcoming space for customers to relax and connect. Their commitment to excellence in coffee has earned them a loyal following of regular patrons. As they continue to grow, they are seeking a passionate and experienced Store Manager to lead their team and maintain their reputation as a premier destination for coffee lovers in the city. Job Description: As the Store Manager you will be responsible for overseeing the daily operations of the store, ensuring exceptional service, and fostering a positive and inclusive environment for both customers and staff. Your leadership, business acumen, and love for hospitality will be instrumental in driving the success and growth of our clients rsquo; store while maintaining the highest standards of quality and customer service. Responsibilities: * Lead, train, and motivate a team of baristas and front-of-house staff to deliver outstanding customer service and maintain a warm and inviting atmosphere. * Ownership of your P L, which means you will need to drive sales whilst controlling costs. * Monitor and manage all aspects of the coffee shop #39;s operations, including inventory, purchasing, and vendor relationships. * Ensure the consistent preparation of high-quality coffee beverages and other menu items while adhering to established recipes and standards. * Oversee the cleanliness and organisation of the coffee shop, ensuring it meets health and safety regulations and presents an appealing ambiance for customers. * Develop and implement marketing strategies and promotions to attract new customers and retain existing ones. * Track sales and financial performance, analyse data, and make informed decisions to achieve revenue targets and cost control. * Handle customer inquiries, feedback, and complaints in a professional and timely manner. * Collaborate with the management team to set business goals, implement strategies, and contribute to the growth of the company. * Stay up to date with industry trends and new coffee products, equipment, and brewing techniques. * Conduct staff scheduling, manage payroll, and maintain employee records. * Represent the coffee shop in the local community and participate in relevant events to increase brand visibility. Qualifications: * Proven experience as a Store Manager or in a similar hospitality management role. * Proven experience of working to KPI targets within the hospitality sector. * Proven experience working with P L. * Excellent leadership and interpersonal skills, with the ability to inspire and coach a diverse team. * Strong organisational and problem-solving abilities to ensure smooth daily operations. * Customer-focused mindset with a dedication to providing an exceptional guest experience. * Understanding of financial principles, budgeting, and cost control. * Proficiency in using point-of-sale systems and technology. * Food safety and hygiene certifications are desirable. * Availability to work flexible hours, including weekends and holidays. If you are a dynamic individual with a proven track record in hospitality management and a passion for creating memorable experiences, we want to hear from you