Senior it helpdesk technician

Our technology focussed secondary school and sixth form are looking for a Senior IT Helpdesk Technician to join the team in providing second line support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment. Monday to Friday - 37 hours per week - excellent benefits. You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years rsquo; experience in a relevant IT role ndash; education sector would be a bonus. The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) CCTV (Hikvision) Mobile Device Management (Intune and Mostyle) Door Control (Paxton and IDStore) Active Directory, DNS, DHCP, Group Policy Print Management (PaperCut MF) Classroom Technologies Understanding of networking principles Knowledge of: Windows 10/11 Desktop Support Windows Server 2019/2022 Server Virtual Machines (ideally VMWare and/or Hyper-V) Active Directory, DNS, DHCP, and Group Policy Wired Wireless Networking (ideally Aruba and/or Cisco) Switching and routing, VLANS, wireless networking Mobile Device Management (ideally Microsoft Intune and/or Mosyle) MacOS and iOS Print Management (ideally PaperCut MF) VOIP (ideally 3CX) Door Access Control (ideally Paxton and/or IDStore) Firewalls, Filtering and VPNs (ideally Smoothwall) CCTV (ideally Hikvision) PowerShell and Scripting