Desktop support

Desktop Support role within an investment bank. This is a Trade Floor Support role that will support a multi asset class trading floor, and will include supporting Market Data products. The role will also touch a variety of other technologies, to include Infrastructure, Networking, Application Support Voice. The role will be based in the City 5 days per week on a two shift system (7am – 3pm and 11am - 7pm). The role will suit a second or third jobber with the ability to take ownership and stand on their own two feet. Strong interpersonal skills and a professional demeanour are essential. Key Skills for the Desktop Support position include: The ideal candidate for this role should possess strong technical skills and excellent problem-solving abilities. Strong ability to communicate effectively with traders and other staff members from junior staff to C-suite executives. Committed to own issues end to end and to deliver the highest quality service in a fast-paced environment. Committed to constant service improvement. Willingness to step beyond the role occasionally to help colleagues in other IT teams deliver outcomes. Deep specialisation in Desktop Support in an environment where a wide range of technologies are supported. Financial Services or Insurance experience preferred. ITIL Foundation certification desirable. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North South America, Asia, and the Middle East Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.