Relationship and account manager

Relationship and Account Manager Location: Cobalt Business Park, North Shields (With Element of Travel) Salary Competitive plus Commission Hours: 8:30/9am : 4:30/5pm Mon : Friday Our client is committed to providing building compliance and survey services. Their innovative approach and dedication to excellence have established them as a leader in the Compliance and Environmental services sector. They believe in building strong, lasting relationships with their clients, guiding them through complex environmental regulations and practices with ease and expertise. The Role They are seeking a proactive and personable Relationship Manager / Account Manager to join their dynamic team. This role is perfect for someone with a knack for nurturing client relationships and a subtle touch of salesmanship. While the position has a sales element, it is geared more towards consultative selling rather than aggressive sales tactics. The ideal candidate will possess a blend of interpersonal skills to manage client accounts effectively and the strategic acumen to identify and seize opportunities for business growth. Key Responsibilities * Client Relationship Management: Serve as the primary point of contact for client accounts, ensuring all aspects of their services meet their needs and expectations. Build and maintain strong, long:lasting client relationships. * Consultative Selling: Understand the specific needs of clients and offer solutions that align with their compliance and environmental goals and objectives. This involves a more nuanced, consultative approach to selling, emphasizing advisory and support over hard selling. * Account Growth: Identify opportunities for account growth and collaborate with the service teams to capitalize on these opportunities. * Feedback and Reporting: Collect and analyse client feedback to inform service improvements. Prepare and present reports on account status and growth opportunities to senior management. * Market Awareness: Stay informed of industry trends, regulatory changes, and competitive landscapes to position their services advantageously. Skills and Qualifications * Strong understanding of sales principles and customer service practices. * Excellent communication, negotiation, and presentation skills. * Ability to build rapport and collaborate with clients and team members at all levels. * Strategic thinker with an analytical mind and strong problem:solving skills. * Comfortable working in a fast:paced and dynamic environment. Benefits * Competitive salary with performance:based bonuses. * Opportunities for professional development and career growth. * A supportive and collaborative team environment. * Monthly Incentives. If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate .