Customer care coordinator chelmsford essex

Customer Care Coordinator Job in Chelmsford, Essex Customer Care Coordinator job, working for a top 10 UK housebuilder for their office in Essex. Our client is looking to speak with experienced customer care professionals, who have an understanding of the property and new-build industry. For this role, they are offering a salary of up to GBP32,000. Employing over 4,000 people and building over 13,000 homes a year makes our client one of the biggest in the UK. They are now looking to revamp their team in Essex. Role Responsibilities - Coordinate remedial works in line with team SLAs whilst delivering a high quality of customer service - Deliver all tasks in accordance with company policies and processes - The role of Coordinator will be reporting into the Customer Care Office Manager or Head of Customer Care - Handle all incoming communications from customers, whilst acting professionally at all times - Maintain relationships with Contractors and Operatives, and monitor the progress of works - Provide Administrative support when required. Required Skills Experience - Experience in Customer Care - Property experience would be advantageous - Experience with COINS - Literate in IT - Full UK Driving License. What you get back - Salary up to GBP32,000 - Discretionary bonus - HBF Survey commissions - 25 days holiday + bank holidays. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We #39;ll give you GBP300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we #39;ll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they #39;ve successfully completed the probation period. Customer Care Coordinator Job in Chelmsford, Essex - Your Property Recruitment Specialists (Recruiter: Job Ref: 14539)