Customer service agent

Temporary ongoing - permanent opportunities for the right candidate Binley based office Full time - 40 hours pw Weekly rotational shifts - 7am-4pm / 8am-5pm / 8.30am-5.30pm GBP11.80 ph / GBP24,544 pa Our client, a large, established company based in Binley are looking for Customer Service Agents to join their team. The key responsibilities: * Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues * Liaising across internal departments to ensure orders are processed and deliveries are made * Dealing with purchase orders and ensuring they are in line with standard procedures * Using an internal system alongside SAP to respond to queries and process all orders Minimum requirements: * Experience in a customer service environment - ideally over the phone. It is imperative that you are comfortable over the phone * Good with IT - quick to pick up new systems * A confident multitasker The ideal candidate: * Extremely reliable * Great attention to detail * A great problem solver - able to deal with issues in a calm and measured manner Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. To view our Privacy policy please see our website Working through Caraires... (1) We pay the same hourly rate as your permanent equivalent from day one. (2) We pay 3% employer contribution towards your pension. (3) We pay annual leave as you accrue it from day one. (4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time. (5) Recommend a friend and you will receive a GBP25 retail voucher when they work a full week. (6) Employee of the month: You could win a monthly prize if you rsquo;re nominated by your line manager. (7) We will deliver seasonal gifts as a token of recognition for your hard work. Like us on Facebook! The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated