Business support administrator

Business Support Administrator Salary: GBP28k (depending on experience) Location: Manchester M2 Contract Type: Permanent LAB. is supporting a leading Global development company in their search for a Business Support Administrator to join their Manchester office. They are social, fun and flexible, with 4 days office based and 1 day working from home. You will provide day to day administrative support for your allocated Directors/Senior Associates. You will be a key part of your Regional Support Hub, working as a team to complete document requests within your region. This opportunity is a chance for you to really thrive and develop in this role, so don rsquo;t miss out! The key responsibilities for the role: * Provide administrative support to allocated Directors/Senior Associates, this may include diary management, processing of expenses, travel bookings and other ad hoc tasks. * Manage the lifecycle of tasks from allocated Directors/Senior Associates through to completion. * Production of documents/reports from Fee Earners allocated to the Regional Hub. Show initiative within the shared workflow to complete tasks in order of priority and ensure deadlines are met. * Provide excellent client care to fee earners within regional hubs, assisting with upload of tasks to internal systems, providing guidance where needed. * Produce all client documents and reports to a high standard. * Create and amend documents from mark ups. * Troubleshoot problem documents. * Manage any changes to internal systems (rebranding, etc). * Preparation of draft emails. * Proof reading documents for quality. * Creation and ongoing maintenance of document templates as part of the template administrator team. * Collating fee earner updates for regular client update reports. Resetting the reports on the system and ensuring fee earner updates are uploaded in time for creation of the report. * Managing deadlines and ensuring all updates are collated by the client deadline. * Ensure the appropriate use of version control. * Ensure all documents are saved into the DMS. * Use dictation workflows to transcribe emails, letters, etc. * Produce reports according to the service standards. * Ad hoc tasks may be delegated by Service Co-Ordinators/PAs. * Support Digital Transformation with testing Office upgrades, Template solutions. Skills Experience required: * Advanced Office 365 particularly Microsoft Word, Excel and PowerPoint. * Experience working with a document management system (SharePoint would be beneficial). * Excellent client service skills. * Ability to work to deadlines and meet KPIs for document turnaround. * Strong organisational skills and ability to multi-task under pressure. * Fast and accurate typing skills. What rsquo;s in it for you? * Life assurance and private medical insurance * 5% Employer pension contribution * 25 days of holiday + Bank Holidays and an extra day off on your birthday * Cycle to work scheme, retail vouchers, gym discounts and more At LAB, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer. Due to the high volume of applications, we may receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application, please assume that on this occasion your application has not been successful at this time, and we wish you the best of luck with your search