General manager

Job role: General Manager Location: Reading Shift Pattern: Monday-Friday Are you a dynamic individual with a big and personable personality, coupled with exceptional financial exceptional financial expertise? If so, we want you to lead our contract catering operation! Houston Hawkes have an exciting opportunity for an experienced General Manager to work at our prestigious contract in Reading area. If you rsquo;re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We rsquo;ll give you a place to grow and a career to be proud of. General Manager Duties: To plan, lead and execute the smooth delivery of all operations within the venue and ensure the highest levels of customer service at all time Responsible for managing the daily operations of the restaurant, kitchen and hospitality onsite Hold daily briefings with team to engage them on key messages and encourage discussion Making sure we are meeting the standards required by the client To ensure a 5* service is always delivered Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts Seek opportunities to exceed customer and client expectations and increase the turnover To assist as directed with all aspects of preparation and presentation of food to the company rsquo;s standard and ensuring adherence to legislation including HACCP. Monitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, till operations. To assist the compilation and delivery of various management reports in Word, Excel, To assist with the planning, organisation and delivery of events scheduled during the year Look at up-selling opportunities Day to day management of the ordering process and stock control Working knowledge of HACCP Health Safety laws General Manager Requirements: Previous experience as General Manager within contract catering Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities Positive attitude, professionalism and respect for others Have the ability to display a real passion for food and customer service Must be able to work within a team and without supervision An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team Strong leadership qualities and excellent communication skills Must be computer literate and have experience in using excel spreadsheets Strong financial understanding and demonstrable budgeting management Good understanding of report writing and financial management Have creativity and a flair for marketing General Manager Additional Benefits: Free meals at work Contributary pension scheme Free access to the company Employee Assistant Programme Life assurance Company events including all company Christmas party Recognition schemes and people awards Family friendly support Uniform provided The holiday allowance is 25 days plus bank holidays Who we are: Houston Hawkes ndash; a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client rsquo;s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development