Commercial account handler

TeamJobs is delighted to be recruiting for a Commercial Account Handler for an Independent Insurance broker based in Ferndown. The Account Handler will work within the commercial department dealing with a portfolio of clients and assisting Account Executives with all aspects of customers insurance requirements. GBP25,000 - GBP35,000 DOE + Bonus Scheme Monday to Friday Permanent 25 Days Holiday - Plus Bank holidays Company Pension Scheme 20 Work from home day Responsibilities: To negotiate excellent policy terms on behalf of our clients using risk registers, gap analysis and professional presentations to Insurers. To work on all aspects of account management and service to clients, ensuring the clients needs are identified and met in line with agreed service standards. To manage all day-to-day queries, mid-term adjustments, renewals, and new business within agreed service standards. Managing workloads and prioritising work to ensure that both the business and the client #39;s needs are met in a timely and accurate manner. Assisting the claims department with their duties and responsibilities when required To support the business in achieving our aims by way of Key Performance Indicators and service level agreements To maintain customer records accurately and securely, in accordance with firm #39;s own record keeping requirements and following data protection rules.What require from you: At least 2 years experience working within the insurance industry Excellent communication skills, both verbally and written. Able to work on your own and as part of a team. Strong negotiation skills, integrity, and a desire to provide outstanding customer service. Cert CII qualified or working towards this level - full support will be given if required. INDCP