Performance data analyst

Hyde is looking to recruit a Performance Data Analyst. Hyde is one of the UK rsquo;s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Performance Data Analyst, you will be working within the Operational Analytics department to provide support in all matters relating to The Hyde Group rsquo;s analytical requirements, advising on the optimal way forward in line with Hyde rsquo;s strategic and operational business plans. Responsibilities * Provide analytical expertise and insight into all data relating to property, including responsive repairs and planned maintenance programmes as well as qualitative data obtained from customer surveys. * Identify key trends and shifts in customer preferences, attitudes, and perceptions. * Engaging with key stakeholders to inform and develop priorities; designing and developing suitable solutions aimed at enhancing overall business performance. * Liaise with budget holders to compile budget, forecasts and monitor spend Skills and experience required * At least 2-3 years rsquo; experience in a similar performance data analyst role. * Good level of knowledge in the skills and software relevant for analytics delivery such as Business Objects Web Intelligence, PowerBI, ArcGIS and analytics tools / service on AWS * Previous experience or understanding of housing is advantageous but not essential. Benefits * A fantastic pension * Life assurance * Great holidays * An award-winning flexible benefits package. * Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we rsquo;re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified