Legal support technical administrator

We re looking for a Legal Support Technical Administrator to join our Legal Support Team on a permanent basis t o act as a gateway for all new work and to utilise your technical knowledge and expertise to ensure instructions are correctly identified and prioritised to best support to all legal departments of HF. What will I be doing? You will be liaising with clients, third parties and courts regarding new instructions via telephone including requesting papers and ascertaining any additional/missing information. Collating information and completing vetting process as required, managing client responses and documenting accurately. Prioritise work according to urgency (i.e. AOS dates, SLA, specific client requests). Liaise with clients/fee earners regarding duplicate files/conflicts of interest. Investigate complex instructions via client/third party liaison. Processing Court Proceedings received via post, email and the DCP. To be an exceptional team player with a positive and professional work ethic. To provide support to Fee Earners as and when required. To ensure the confidentiality of all the firm’s and client’s documentation and information in compliance with all DPA requirements. To provide file and general administration support to all departments of the firm ensuring all our service level agreements (SLA’s) and management information (MI) deadlines are met. What do I need? This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. We don t require any previous experience as full training will be given however, you will need to be a team player with an adaptable and self-motivated attitude! About the company HF is one of the UK’s leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest motor insurers in specialist areas such as counter fraud, large complex injury, motor and casualty services, recoveries, costs and credit hire. We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code, you can be yourself at work. We offer hybrid working and flexible working hours for all. We continue to place a firm emphasis on investing in our people and promoting internally, we are always looking to invest and grow our people. We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team: 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package To apply Ready to apply, please follow the links below! As an equal opportunities’ employer, we re passionate about inclusive hiring approaches. When you apply, you ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we ll do our best to support you. Please note this role is based from our office based at Media City, Salford Quays.